Hervey Bay Kindergarten (“we”, “our”, “us”) is committed to protecting the privacy of children, parents, carers, and visitors to our website (“the Website”). This Privacy Policy explains how we collect, use, and protect your personal information.
1. What Information We Collect
We may collect the following types of information when you use our Website or enrol with us:
— Personal details: your name, address, phone number, and email address.
— Child information: name, date of birth, and enrolment details.
— Health and emergency details: only as required for enrolment, and always stored securely.
— Website data: information you provide through forms and limited technical data (e.g. browser type, IP address).
We only collect information that is reasonably necessary for us to operate the kindergarten and provide our services.
2. How We Collect Information
— Directly from you (for example, when you complete an enquiry or enrolment form).
— From authorised representatives such as parents, carers, or guardians.
— Automatically through your use of the Website (basic cookies or analytics).
3. Why We Collect Information
We use the information we collect to:
— Manage enrolments and provide kindergarten services.
— Communicate with parents and carers.
— Ensure the safety and wellbeing of children.
— Improve our Website and services.
— Comply with legal and regulatory requirements.
4. How We Store and Protect Information
All personal information is stored securely, whether in digital or paper form.
Access to sensitive information is limited to authorised staff only.
We take reasonable steps to protect against misuse, interference, loss, unauthorised access, modification, or disclosure.
5. Disclosure of Information
We may share personal information only when necessary, such as:
— With staff involved in your child’s care and education.
— With regulatory bodies (e.g. Department of Education, Health authorities) if legally required.
— With emergency services, if necessary to protect health and safety.
— With service providers (e.g. IT or administration support), under confidentiality agreements.
We will never sell or rent your personal information to third parties.
6. Access and Correction
You may request access to your personal information or ask us to correct it if it is inaccurate, out of date, or incomplete.
To do so, please contact us (see details below or on our
contact page
).
7. Website and Cookies
Our Website may use cookies or analytics to understand how it is used and improve the user experience.
You can choose to disable cookies through your browser settings, though this may affect Website functionality.
8. Children’s Privacy
We are especially careful with information about children.
We only collect what is required for enrolment, safety, and education purposes.
Any online communications are directed at parents and carers, not children directly.
9. Complaints
If you believe we have breached your privacy rights, you can:
— Contact us directly so that we may promptly rectify any issues (see details below or on our
contact page
).
— If unresolved, you reserve the right to contact the Office of the Australian Information Commissioner (OAIC) at
www.oaic.gov.au
or 1300 363 992.
10. Changes to this Policy
We may update this Privacy Policy from time to time. Any changes will be effective once posted on the Website.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
